Frequently Asked Questions

 

1. Return Policy.
All catalog items can be returned within 30 days of receipt, so long as they are unused and in the original packaging. A return credit will be issued to the original payment method upon receipt and inspection of the product(s). Shipping charges paid at the time of checkout will not be credited along with the return. A restocking fee of 20% will be deducted from your return credit to cover the cost of processing the items back into stock. Customers are responsible for the cost of return shipping. This includes any brokerage fees, duties, and taxes for international returns.


2. Accepted Forms of Payment.
We accept all major credit cards including Master Card, Visa, American Express, and Discover. Also, we accept all major debit cards. Only a single credit card may be used to process the order.


3. Shipping Methods.
We ship UPS ground and most shipments go out in a day or two. You should receive your shipment within 7 to 10 days.